Privacy Policy

Welcome to Zivra Quest's Privacy Policy page. Here, we strive to be transparent about how we handle your data. We understand that your privacy is important, and we're committed to protecting your personal information. Let's walk through the nitty-gritty of what we collect, why we collect it, and how we safeguard it.

1. Introduction

This Privacy Policy outlines the types of personal information we collect and receive, the circumstances under which we collect or receive it, how we use and disclose this information, and your rights regarding your personal data. By using our services, you consent to the collection and use of your information as described in this policy.

2. Data Collection

The personal data we may collect includes your name, email address, phone number, and any other information you provide while interacting with our platform. This might be collected when you sign up, participate in our yoga programs, or contact us for support.

3. How We Use Your Information

  • To provide and manage our services.
  • To communicate with you about your account or transactions.
  • To improve our website and services.
  • To comply with legal obligations.

4. Legal Basis for Processing

We process your data based on your consent, the necessity to fulfill a contract, compliance with legal obligations, and our legitimate interests, such as improving our services and maintaining security.

5. Your Rights

You have the right to access, rectify, or erase your personal data. You can also restrict or object to processing and request data portability. If you wish to exercise these rights, please contact us using the information provided below.

6. Data Sharing

We do not sell your personal data. However, we may share information with service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

7. International Data Transfers

Your data may be transferred to, and processed in, countries other than the country in which you reside. We take appropriate measures to ensure that your data remains protected.

8. Data Retention and Security

We retain your personal data only as long as necessary for the purposes outlined in this policy. We use technical and organizational measures to protect your information from unauthorized access, use, or disclosure.

9. Data Breaches

In the unlikely event of a data breach, we will notify you and the appropriate authorities as required by law.

10. Cookies

Our website uses cookies to enhance user experience. By using our site, you consent to cookie usage. For more details, please refer to our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

No. B-2, Mezzanine Floor, Jalan IM 3/13, BIM Point, Bandar Indera Mahkota, Kuantan, 25200, Kuantan, Pahang, Malaysia | +60162121000 | [email protected]